Terms of Service

Welcome to Brightivera

These Terms of Service ("Terms") govern your use of the Brightivera website (brightivera.com) and services offered by Brightivera. Please read these Terms carefully before using our services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms were last updated on .

1. Definitions

In these Terms:

  • "Brightivera," "we," "us," and "our" refer to Brightivera and its owners, directors, officers, employees, and affiliates.
  • "Services" refers to all classes, workshops, memberships, content, and other offerings provided by Brightivera.
  • "Website" refers to brightivera.com and all associated content, functionality, and services.
  • "User," "you," and "your" refer to any individual who accesses or uses our Website or Services.
  • "Content" refers to all text, images, videos, audio, graphics, and other material that appears on our Website or is part of our Services.

2. Acceptance of Terms

By accessing our Website or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy, which are incorporated by reference.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such cases, "you" and "your" will refer to both you and that organization.

3. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our Website and updating the "Last Updated" date at the top of these Terms.

Your continued use of our Website or Services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services.

4. Eligibility

To use our Services, you must be at least 16 years of age. If you are under 18, you must have the permission and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

Certain Services may have additional eligibility requirements, which will be specified in the description of those Services.

5. Account Registration

To access certain features of our Website or Services, you may need to create an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Be solely responsible for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information you provide is inaccurate, false, or incomplete, or if you violate these Terms.

6. Services and Payment

6.1 Service Offerings

We offer various services including but not limited to yoga, pilates, aqua fitness, meditation, and tai chi classes, as well as related wellness programs and products. Specific details about each service, including fees, schedules, and locations, will be provided on our Website or directly communicated to you.

6.2 Fees and Payment

By purchasing our Services, you agree to pay all fees in full. All fees are in Australian Dollars unless otherwise specified and are exclusive of applicable taxes. We accept payment through the methods specified on our Website.

For subscription-based Services, you authorize us to charge your payment method on a recurring basis. You must provide current, complete, and accurate billing information and promptly update any changes.

6.3 Refunds and Cancellations

Our refund and cancellation policies vary by Service type:

  • Memberships: Cancellations require [X] days' notice before the next billing date. No refunds are provided for partially used membership periods.
  • Class Packages: Non-refundable after purchase, but may be transferable with prior approval.
  • Workshops and Events: Cancellations [X] days or more before the event date may receive a full refund. Cancellations less than [X] days before receive no refund but may be eligible for credit.

We reserve the right to modify our refund and cancellation policies at any time, with changes applying to future purchases only.

6.4 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. This includes changing instructors, class times, or locations. While we strive to provide notice of significant changes, we are not liable for any modification, suspension, or discontinuation of any Services.

7. Health and Safety

7.1 Medical Advice Disclaimer

Our Services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition before beginning any exercise program.

7.2 Assumption of Risk

Participation in physical activities carries inherent risks. By using our Services, you acknowledge and assume all risks associated with such activities. You are responsible for exercising within your limits and selecting activities appropriate for your fitness level and health status.

7.3 Health Information

You agree to provide accurate health information when requested and to inform instructors of any medical conditions, injuries, or medications that may affect your participation. We reserve the right to refuse service to anyone for health and safety reasons.

8. Code of Conduct

When using our Services, you agree to:

  • Treat staff and other participants with respect and courtesy
  • Arrive on time for classes and events
  • Follow all instructions provided by our staff
  • Use equipment and facilities properly and safely
  • Refrain from disruptive, inappropriate, or offensive behavior
  • Not record, photograph, or video any sessions without prior written permission
  • Wear appropriate attire for the activity

We reserve the right to remove any participant from a session or terminate their membership for violations of this code of conduct, with no refund.

9. Intellectual Property

9.1 Ownership

All content on our Website and in our Services, including but not limited to text, graphics, logos, images, audio, video, software, and teaching materials, is owned by or licensed to Brightivera and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website and Services for personal, non-commercial purposes. This license does not include the right to:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from our Website or Services
  • Use our Website or Services for commercial purposes
  • Use data mining, robots, or similar data gathering and extraction methods
  • Download or copy account information for the benefit of another merchant

9.3 Trademarks

The Brightivera name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Brightivera or its affiliates. You may not use these marks without our prior written permission.

10. User Content

10.1 Submissions

If you submit content to us (such as reviews, feedback, or photos), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, copy, modify, create derivative works from, distribute, publicly display, and sublicense such content in any media.

10.2 Representations

You represent and warrant that your submissions:

  • Are original to you or you have the rights to grant the license above
  • Do not violate the privacy, publicity, intellectual property, or other rights of any third party
  • Do not contain defamatory, obscene, offensive, or illegal content
  • Do not contain software viruses or any other harmful code

10.3 Monitoring

We have the right, but not the obligation, to monitor, edit, or remove any content submitted to our Website or Services. We are not responsible for user-submitted content.

11. Limitation of Liability

To the maximum extent permitted by law, Brightivera and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our Website or Services.

Our total liability for any claim arising from or related to these Terms or our Services shall not exceed the amount you paid to us for the Services giving rise to the claim during the six (6) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Brightivera and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Website or Services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

13. Third-Party Links and Content

Our Website may contain links to third-party websites or services that are not owned or controlled by Brightivera. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Brightivera shall not be responsible or liable for any damage or loss caused by your use of any such website or service.

14. Termination

We reserve the right to terminate or suspend your access to our Website or Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use our Website and Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our Services shall be resolved exclusively in the courts located in Sydney, New South Wales, Australia, and you consent to the personal jurisdiction of such courts.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Brightivera regarding your use of our Website and Services.

16.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.

16.3 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

16.4 Force Majeure

We will not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including natural disasters, governmental actions, war, terrorism, civil unrest, fire, explosion, or epidemic.

17. Contact Us

If you have any questions about these Terms, please contact us:

Brightivera
127 Wellness Way
Bondi Beach, Sydney
NSW 2026, Australia
Email: [email protected]
Phone: +61 428 739 521